Refund Policy

1. Eligibility

You may request an unconditional refund for a paid letAGENTcook feature license within seven calendar days of the recorded purchase time. You do not need to provide a reason. Rights granted by mandatory consumer law continue to apply.

2. How to request a refund

• Email contact@letagentcook.com from the account associated with the purchase.
• Use the subject “letAGENTcook refund request”.
• Include the order or transaction reference, purchase time, and licensed feature.
• Do not include API keys, passwords, source code, analytics exports, or unrelated private data.

3. Processing

Usefo Inc. will verify the purchase and submit the refund through the original payment channel where possible. Payment providers and financial institutions may require additional time before the funds appear. Taxes, currency conversion, and payment-provider handling remain subject to the original transaction and applicable law.

4. License status after refund

The refunded feature license is disabled after the refund is processed. Working data and history stored locally remain on your devices, but the refunded continuous tracking or optimization workflow is no longer licensed. The permanent domain or app binding does not create a right to keep using a refunded feature.

5. Separate provider charges

The refund covers the letAGENTcook feature license only. Charges from AI providers, app stores, hosting services, analytics products, source hosts, payment providers, or other third parties are outside this policy.

6. Mandatory rights

This policy does not reduce refund, cancellation, or consumer rights that apply under mandatory law. If a legal requirement conflicts with this draft, the mandatory requirement controls.